Privacybeleid

PRIVACY POLICY & COOKIES

Last updated: june 2025

At ROFRAME, your privacy matters. We want you to feel safe, seen and respected when you visit our site or place an order. That’s why we’ve written this privacy policy – in plain language – to explain what data we collect, why we collect it, and how we handle it with care.

 

 

1. What We Collect

When you browse our webshop or place an order, we collect a few pieces of personal information – like your name, email address, shipping address, and payment details. We also collect device data (like browser type or IP address) to help us understand how people use our site and improve the experience.

 

 

2. How We Use Your Info

We only use your information for things that make sense, like:

  • Processing and delivering your order

  • Keeping you up to date about your purchase

  • Answering questions or providing support

  • Improving our site and community experience
     We do not sell, rent, or share your data with third parties for advertising. Ever.

We do share your info with trusted tools like:

  • Shopify (our webshop platform)

  • Payment providers (e.g. Mollie, Shopify Payments)

  • Our shipping partner(s)

They only use your data to complete the service we’ve agreed on – nothing else.

 

 

3. Cookies

ike most websites, ROFRAME uses cookies – small text files stored on your device – to make your experience smoother, more personal, and a little more magical.

We use:

  • Essential cookies – for core functionality like your shopping cart and secure checkout.

  • Analytics cookies – to learn how our site is used and improve performance (e.g. via Google Analytics).

  • Marketing cookies – only if you accept them, to personalize content or ads.

When you first visit our site, you’ll see a cookie banner where you can choose which types of cookies you’re okay with. You can always change your preferences later in your browser settings.

Want to go full incognito? You can also block cookies entirely through your browser settings, but some site features (like your cart) might not work properly without them.

 

 

4. Keeping Your Data Safe

We treat your data with care. Our website uses encrypted connections (SSL), and we only work with partners who take data protection seriously. Still, no system is 100% bulletproof – so if you notice anything suspicious, let us know right away at hi@roframe.nl.

 

 

5. Your Rights

Under GDPR, you have the right to:

  • See what personal data we hold about you

  • Correct incorrect information

  • Ask us to delete your data

  • Object to or limit how we use it

  • Transfer your data to another provider

To do any of the above, just send us an email – we’ll get back to you within a few business days.

 

 

6. External Links

Sometimes we share links to other sites (like Instagram or partner brands). We’re not responsible for how those websites handle your data. Check their privacy policies before sharing personal info there.

 

 

7. Updates

We may update this policy to reflect changes in the law or our services. Major changes? We’ll let you know. Minor tweaks? You’ll always find the most recent version here.

 

 

8. Questions?

We’re here for you.
 Email us at hi@roframe.nl and we’ll be happy to help.

 

 

ROFRAME
Curator of Real Moments